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WHOLESALE FURNITURE SELECTION

All of our orders require a 50% deposit. The remaining 50% of the order is due once we find out that a delivery has or could have been scheduled with you. (usually 3-5 days before the actual delivery) If the balance due on your account cannot be collected after the order has shipped, your delivery will be placed on hold until the payment is received. Orders shippable by UPS or FedEx are charged in full before being shipped. Our delivery company should contact you within 24-48 hours of them receiving the items in their local warehouse in order to schedule a delivery appointment. If you are not contacted, you can either call them with the information that we will provide to you once the order is shipped (tracking information) or you can call us and we will make sure that you are contacted for a delivery appointment.

What if my furniture shows up damaged or has a defect?
All of the pieces that WFS ships to its clients are insured against any damages that might occur during transit. Please make sure that any damage is listed on the delivery sheet.

There are two types of problems that you might encounter with your piece:
1.Transit damage: any damage occurring during the shipment or handling of your furniture.
2.Manufacturer’s defects: any defects that were missed by the manufacturer's quality control inspections.

Transit damage: The delivery service is responsible for damage occurring during the shipment of the goods. It is very important to make sure you inspect the furniture carefully and thoroughly before the driver leaves and before you or your representative sign for the furniture. The drivers can call their customer service representative at the time of delivery for instructions if there is a question regarding transit damages. Do not accept furniture damaged during transit. If the furniture is damage d or broken (as opposed to defective) note the damages on the delivery slip and refuse delivery of the damaged piece. WFS will gladly assist you with respect to transit damages. Delivery services do not pay for in home repair. They usually have a person in their staff who is a certified furniture medic. If you accept furniture damaged in shipment without noting this on the delivery slip, you are accepting all items AS IS.

Manufacturer’s defects: Furniture pieces on rare occasions may have a manufacturer's defect. These differ from transit damage, as these defects are not a result of transit damage or mishandling. If you receive an item that you consider to have factory defects, you will need to contact WFS.... We will ask you to provide us with a picture of the defect. We will use these pictures in order to attempt to obtain a replacement piece for you.. Small defects can sometimes be repaired by a furniture medic.

All furniture sold by WFS is warranted by each manufacturer for a one year period only from date of order. If defects are present at time of delivery, please contact WFS for a resolution and also note these items on the delivery slip. In most cases, defects are of a minor nature and can be cleared up in the home by a professional furniture medic or the delivery driver himself.. While none of our manufacturers offer refunds for defective furniture, the manufacturer will be willing to repair or replace the item if the situation warrants. Wholesale Furniture Collections working in cooperation with the manufacturer will determine if an item needs to be repaired or replaced. Natural flaws and imperfections are inherent to all wood furniture and should not be viewed as damages or defects. Marble and stone vary in color, and there is no control over veining or color.

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Questions? Call: 1.800.680.3484

TESTIMONIALS

"The service was exceptional and every step was covered by a phone call of reassurance that our new dining room furniture would be delivered safely and timely. We absolutely love our new dining room set. We are 100% satisfied with your service and your product. We would recommend WFS to anyone."

Jayme - Ft. Worth, TX

 

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"I purchased my furniture from WFS and the service was great and everything came as selected. Great company! I would recommend them to anyone."

Brian - North Richland Hills, TX

 

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"They provided first class service, knowledge, and value. I am very happy to recommend their services again!"

Peter P - Lewisville

 

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"They worked with me on furnishing my new home and continue to be my resource for draperies, furniture, and other accessories. I highly recommend them and trust their advice. We look forward to our continuing business relationship."

Nancy H - Possum Kingdom, TX

 

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"I thought I couldn\'t afford afford an interior designer but found out that I couldn\'t afford not to have Trisha to help me decorate and SAVE!!! She helped me decorate my home in New Orleans with equisitely crafted furniture that we found in a catalog and I saved over 50% off of retail. Trisha has excellent taste and works with her clients to incorporate their prefences with her attention to detail. I highly recommend Trisha Monk as an interior designer."

Neil Y - New Orleans, LA

 

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"I have never worked with someone that is more creative, or has more integrity than Trisha. She comes up with ideas I never would have thought. In fact I trust Trisha so much that when we are ready to have her do something in our home, all I have to do is give her a few things that I am thinking about and she comes up with exactly what I was thinking without even realizing it. She absolutely knows her stuff!!!! She knows what is in and what is going out or about to go out. I always give her a key to my home when she and her crew are working on a project and have never had any problems. I would trust her with (if I had any) my children, but instead I trust her with my dog. You would be doing yourself a disservice if you didn\'t hire her. She is so talented."

Cathy G - Colleyville, TX

 

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